Privacy Policy

Effective date: June 24, 2026

1. Introduction

This Privacy Policy explains how Zela ("we", "us", "our"), operated by Vlas Maksimov, collects, uses, and protects your personal data when you use the Zela mobile application ("App") and website zelaapp.co.

By using Zela, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

Vlas Maksimov
Spain
Email: hellozelaapp@gmail.com
Website: zelaapp.co

3. Data We Collect

Account data:

• Full name
• Email address
• Profile photo
• City and district
• Languages spoken

Master-specific data:

• Service categories and subcategories
• Prices and experience
• Portfolio photos
• Bio description

Usage data:

• App interactions and features used
• Device type and operating system
• Crash reports and performance data

Communications:

• Messages sent between clients and masters within the App

4. How We Use Your Data

We use your data to:

• Create and manage your account
• Display your profile to other users
• Enable communication between clients and masters
• Improve and maintain the App
• Send important notifications about your account
• Comply with legal obligations

5. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Contract performance — to provide the services you signed up for
• Legitimate interests — to improve the App and ensure security
• Legal obligation — to comply with applicable laws
• Consent — where you have given explicit consent (e.g. marketing communications)

6. Data Sharing

We do not sell your personal data. We may share your data with:

• Supabase — database and authentication provider
• Apple / Google — sign-in authentication providers
• RevenueCat — subscription management
• Law enforcement — if required by law

All third-party providers are required to handle your data securely and in compliance with applicable laws.

7. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

8. Your Rights (GDPR)

As a user in the European Union or European Economic Area, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise any of these rights, contact us at hellozelaapp@gmail.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

10. Children's Privacy

Zela is not intended for users under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. In such cases, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the App or by email. Continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: hellozelaapp@gmail.com
Website: zelaapp.co